How to Hire CNAs and Elder Care Workers

It is a challenge to hire CNAs in today’s market. Elder Care and Home Health Care companies are struggling to find Certified Nursing Assistants and other care givers. This is one of the biggest issues this industry faces. The demand is very high and the supply is low. In addition, this can be a tough job, physically and emotionally. Consequently it is often a high turnover position which compounds the issue of short supply.

Organizations are taking actions to compete for candidates, like increasing compensation, improving working conditions, and providing training for certification. All of these approaches increase costs in an industry that runs on tight margins. One approach, is to make sure you hire CNAs who are a good fit in the first place. This will help reduce turnover and improve productivity. This in turn will help you ease out of the constant hiring panic and build a reliable, qualified staff.

Job Fit Assessments to Hire CNAs

Job fit assessment testing is proving to be an affordable tool to help find CNAs who match your particular jobs and culture. This leads to better new hire retention and better performance. Our research shows that care givers who fit best with the job have:

Reasoning Ability
The ability to take in information and adapt quickly to different resident needs. A high score in reasoning ability is preferable.
Positive Outlook
The ability to stay positive even when faced with unfortunate situations on a daily basis. A high score here is preferable.
People Orientation
When you hire CNAs, you may expect high performing care givers to be highly extroverted and social. But the interesting thing is, we find this can hurt their productivity. Residents are quick to engage in conversation and sometimes hard to disengage. You don’t want to go too far in the other direction as an introverted care giver may not connect with residents at all. Mid-range on People Orientation is preferable here.
Productivity
It is important for care givers to be able to juggle a number of tasks. At the same time they must pay attention to detail. A mid – high score in Productivity is preferable here.
Conscientiousness (Honesty and Integrity)
CNAs and other elder care workers often have access to residents living quarters and personal information. We’ve all heard horror stories of care givers taking advantage of these situations. It is critical that care givers are high in Conscientiousness.

How Can I Be More Selective?

We often hear this objection to adding assessments to the hiring process. “How can I be more selective when I can’t find enough candidates?” There are a couple of things to consider. First, new hires who fit the job are much more likely to stay. Increased retention will keep you from having to hire as often in the longer term, easing the pressure of short supply. Second, we advise assessing even if you only have one candidate and are forced to hire. If you understand where the new hire isn’t a good fit, you can adjust training and coaching to help them adapt and hope to gain acceptable performance and retention. Hiring a poor fit and letting them fail won’t help you in the longer term.

Contact PDServices today to schedule a demo and learn more about assessments for your industry. It’s easy and extremely affordable!

Go to www.PDServices.com, call 740-326-4494 or email info@PDServices.com.

Job Fit Assessments to Hire CNAs

Reasoning Ability

Positive Outlook

People Orientation

Productivity

Conscientiousness (Honesty and Integrity)

How Can I Be More Selective?

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How to Hire CNAs and Elder Care Workers

Job Fit Assessments to Hire CNAs

How Can I Be More Selective?

Contact Us

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